Cancelation Policy and Requirements

General Participation Requirements

Our courses, workshops and retreats can be emotionally and physically demanding. Participants should be reasonably grounded, mentally stable and able to take responsibility for their own wellbeing and experience.

Our events are not a substitute for psychotherapy, psychiatric treatment or medical care. They are not intended to diagnose, treat or cure any physical or mental health condition.

It is each participant’s responsibility to consider whether an event is suitable for them. If you are receiving support from a psychotherapist, psychiatrist, doctor or another mental health professional, we ask that you discuss your intention to participate with them before registering.

If you have a serious physical or mental health condition, or if such a condition arises before or during an event, we strongly recommend seeking appropriate support from a qualified healthcare professional.

The schedule and teaching content may be adjusted according to the needs of the group and the circumstances of the event. Any changes will be made with care and in support of the process.

Participants are invited to bring:

Silent Retreats

A silent retreat is an invitation to turn inward—to meet our experience directly rather than immediately expressing, explaining or distracting ourselves from it.

Participants are expected to attend the complete retreat and follow the daily schedule.

During a retreat, the mind may produce many reasons to withdraw from the practice: I need to rest, go for a walk or stop sitting. Learning to recognize this reactivity without immediately following it is part of the practice.

At the same time, genuine illness, injury, severe pain or emotional overwhelm should not be ignored. Please speak with us if you need support or an adjustment to the practice.

Through Noble Silence and periods of Strong Determination, we practise something very simple:

We are where we are.
We do what we do.
We are with what is.

Walking is no longer a walk through our thoughts. We feel our feet touching the earth, the stone or snow beneath us, and perhaps even the discomfort of remaining silent when we would normally speak.

Phones and Outside Contact

For silent retreats, phones will be collected upon arrival and stored securely for the duration of the retreat. This removes temptation and supports an atmosphere of presence and silence for everyone.

If someone close to you may need to reach you in an emergency, we will provide an emergency contact number that you can share with them before the retreat.

Emotional Support

Retreat practice can bring strong emotions and previously avoided experiences closer to the surface. Feeling challenged or overwhelmed is not a failure, but it is also not something you need to endure alone or automatically interpret as spiritual progress.

We offer teacher interviews and individual check-ins during the retreat. These provide an opportunity to ask questions, receive guidance and find an appropriate way to work with whatever arises.

Booking and Cancellation Policy

Full payment is required to confirm your place. Registration and payment are binding for the event for which you have registered.

Retreats

If you cancel more than six weeks before the retreat begins, we will refund your payment minus a 20% administration fee.

If you cancel six weeks or less before the retreat begins, the retreat fee is non-refundable. This also applies if you arrive late, leave early or are unable to attend for personal reasons.

Workshops, Weekend Courses and Other Events

If you cancel more than two weeks before the event begins, we will refund your payment minus a 20% administration fee.

If you cancel two weeks or less before the event begins, the event fee is non-refundable. This also applies if you arrive late, leave early or are unable to attend for personal reasons.

Please include your full name with your bank transfer so that we can identify your payment. Keep your payment receipt for your own records and accounting.